Acceptable Use Policy
This policy is part of the vbtnl Terms of Service. It says what you may not do with the Service, so that it stays safe and usable for everyone, and how we respond when something goes wrong. Report abuse to [email protected].
1. Illegal content and activity
You may not use the Service to store, publish, transmit or facilitate:
- content that is illegal where you are, where we are, or where it is directed, including child sexual abuse material, terrorist content, incitement to violence, and illegal hate speech;
- content that infringes copyright, trade marks, trade secrets or other rights of others;
- the sale or facilitation of illegal goods or services, or of services prohibited by sanctions law;
- the processing of personal data without a legal basis, or in breach of the Data Processing Agreement;
- gambling, financial or health services where you lack the required authorisation.
2. Harm to others
You may not:
- run phishing pages, fake login forms, or sites impersonating a person, company or authority;
- distribute malware, spyware, or code designed to compromise devices or accounts;
- send unsolicited bulk email or messages, or operate infrastructure for others to do so;
- harass, threaten or defame people, or publish their personal data without legal basis (doxxing);
- deceive End Users about what your application does with their data or money;
- scrape, crawl or mirror third-party services in breach of their terms or at a rate that harms them.
3. Harm to the platform and other customers
You may not:
- attempt to access other customers’ Projects, data or accounts, or the platform’s own systems;
- probe, scan or test the security of the platform or of Projects you do not own without our written agreement (you may test your own Projects);
- mine cryptocurrency, run proxies, VPN exit nodes, Tor relays, torrent seeders or similar network services;
- use the Service primarily as a storage, backup, CDN or file-sharing service;
- circumvent Plan limits, including by creating multiple free accounts, sharing accounts, or automating the free plan;
- send excessive requests to the API or the MCP server, or use the AI tooling to generate load rather than to build your application;
- interfere with the operation of the Service, for example by consuming resources in a way that degrades it for others.
4. AI Assistants
You are responsible for the instructions your AI Assistant gives to the Service and for the code it deploys. You may not use an AI Assistant to do anything this policy forbids, and you may not use the Service to build tools whose purpose is to evade the safety measures of AI providers, to generate abuse at scale, or to impersonate people.
5. Your End Users
Your applications must give End Users accurate information about who runs them, what data they collect and how to contact you, where the law requires it (for example a privacy notice and a legal notice in the EU). You must respond to End Users’ data protection requests; the Service lets you export and delete their data.
6. How we respond
- We do not review content before it goes live. We act on reports and on what our automated malware, phishing and resource-abuse detection finds.
- Our response is proportionate: a request to fix, a restriction of the specific content, a suspension of the Project or the Account, or termination. Immediate suspension is used where people, other customers or the platform are at risk.
- Where we restrict or remove content we tell you what we did and why, what facts and which rule or law we relied on, whether automated means were involved, and how to object. You may object within 6 months by replying to the notice; a person reviews it.
- Where the law requires, we report content to the authorities, and we preserve evidence.
- Repeated or serious breaches end the contract; prepaid fees for the remaining period are forfeited where the law allows.
7. Reports
Anyone may report content by email to [email protected] or through the abuse form linked in the footer, stating: where the content is (URL), why it is illegal or breaches this policy, the reporter’s name and email (not required for reports of child sexual abuse material), and a confirmation that the report is made in good faith. We acknowledge receipt, decide without undue delay, and inform the reporter of the decision and how to object. Knowingly false reports may lead us to ignore further reports from the same source.
Version 2026-11-09. Part of the Terms of Service of ZANTEMARK LIMITED.